| Suppliers |
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| Low Interest Rates Adversely Affect Return on Assets |
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| Rivalry |
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| Economies of Scale Favor Largest Industry Players |
|
| Buyers |
|
| Customers Defecting to Competitors with Lower Insurance Premiums |
|
| Customers Defecting to Competitors with Superior Digital Experiences |
|
| Entrants |
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| Fintechs More Savvy in Employing Digital Innovations |
|
| Substitutes |
|
| Blockchain May Disintermediate Insurance Market |
|