| Learning and Growth |
|
| Better Digital Skills of Front-Office Personnel |
|
| Internal |
|
| Improve Data Consistency |
|
| Customer |
|
| Improve Customer Satisfaction |
|
| Improve Cross-Selling Success |
|
| Increase in Market Share |
|
| Higher Customer Retention |
|
| Financial |
|
| Increase in Revenue |
|
| Competitive Premium Setting |
|
| Reduction of Costs |
|
