| |
|
Reduction of Costs |
Profit Margin of >5% in Next Fiscal Year |
| |
|
Reduction of Costs |
Reduction of Maintenance Costs |
| |
|
Reduction of Costs |
Reduction of Personnel Costs |
| |
|
Increase in Revenue |
Profit Margin of >5% in Next Fiscal Year |
| |
|
Improve Cross-Selling Success |
Increase in Revenue |
| |
|
Customers Defecting to Competitors with Superior Digital Experiences |
Profitability |
| |
|
Customers Defecting to Competitors with Lower Insurance Premiums |
Profitability |
| |
|
Broad Product Coverage |
Attractive Insurance Offering |
| |
|
Inefficiencies in Internal Operations |
Reduction of Costs |
| |
|
Strong Brand Position |
Improve Cross-Selling Success |
| |
|
Attractive Insurance Offering |
Improve Cross-Selling Success |
| |
|
Higher Customer Retention |
Increase in Revenue |
| |
|
Improve Customer Satisfaction |
Higher Customer Retention |
| |
|
Best-in-Class Online Customer Experience |
Improve Customer Satisfaction |
| |
|
Best-in-Class Online Customer Experience |
90% of Customer Interaction Online |
| |
|
90% of Customer Interaction Online |
Reduction of Personnel Costs |
| |
|
Profit Margin of >5% in Next Fiscal Year |
Profitability |
